Gomonthly promo

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  • Updated 4 months ago
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I tried to use the "gomonthly" promo today. However, when I tried online it said that I had to purchase a new SIM card in-order for the promo to work. I did some research and saw that other people had this question, and a koodo employee said if you go to your local koodo kiosk, you can use your current sim card and waive the $15. I tried this about two hours ago, but the koodo employee at the kiosk told me I had to buy the new SIM card. I explained to her what I just explained here, and she spent about an hour calling koodo and trying to figure it out. After she finished, she told me my sim card is too old and can't be upgraded, thus telling me I had to buy a new SIM card. I bought my current sim card about 6 months ago, so it's not that old at all.

I didn't end up buying a new SIM card and I'm still looking for a way to get the promo without spending an extra $15 for a new sim card.

So my question is: Is there a way I can use the "gomonthly" promo without buying a new SIM card? Or were all the forums I read wrong and I have to pay $15?

The promo ends in a few days, so replies as soon as possible would be very appreciated, thank you.
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William Dalgleish

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Posted 5 months ago

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Mats

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No you shouldn't have to buy a Sim. They say to show the Koodo rep the thread. I know it's a hassle but here it is.

https://community.koodomobile.com/koo...
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William Dalgleish

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I did that exactly. The person at the koodo kiosk understood i shouldn't have to buy it, but still said my sim card was too old to do that, and i needed to buy a new one in-order for it to work.
Thank you for the reply
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Mats

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Ah I see. I doubt that a 6 month old Sim is too old to do that. I think they were just telling you that but who knows. I guess your only option is to try going through another rep or another store even. If you're told again that the Sim is too old then you have to get a new one.