Going to Europe

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  • Updated 1 year ago
my daughter is in Europe for 5 months. She can get a good plan over there that gives her more memory, texts etc.... how does she go about changing her SIM card ? If she is paying for a Euro plan over there, I don't want her to have to pay an on going Kodoo bill while she is gone
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Posted 1 year ago

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Allan, Mobile Master

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If the phone is unlocked all she has to do is put the european sim card in. If its not, she will have to fo about unlocking the phone. Koodo does this but you can find some cheaper options online if it is an android device.

When it comes to her account with Koodo she can put it on seasonal hold for $15/month. This will hold the phone number and account. She will have to choose a new plan when she comes back though

You can choose to cancel the Koodo account but you will have to choose a new number (if the old one is no longer available) and pay off any remaining tab balance.
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Goran, Mobile Master

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I instead suggest if it's going to be a 5 month period to port the number over to a free VoIP service, which usually have one time porting fees. It'll be much cheaper over five months and the number will be use able as well with internet access. Of course there's balancing having a good grandfathered plan vs whatever is available in market at the time of porting back.
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She can then use the VoIP service to forward her current Koodo calls to France at a reasonable rate. That's an inexpensive way to stay in touch with current friends and family since the Canadian callers will not have to pay international long distance --- only what they pay for making a local call to her now.
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David, Mobile Master

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Unlocking her iPhone through Koodo will be the cheapest option. Is it important that she keep her current number for her return, or can she abandon it, and be happy with a fresh number on her return?
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Agreed with Allan, David, BobTheElectrician and Goran!

If the tab balance is high, and you or your daughter are not ready to buy-out the phone subsidy balance, then the seasonal hold for $15 per month (plus tab) is the best option (meaning she won't be reachable on her Koodo number while it's on seasonal hold).

If there's no remaining tab balance, if the remaining tab balance is low, or you're just ready to buy it out, tt'd be far more cost-effective to port to Voip and either park the number there, or forward to a European number for the duration of the 5 months. Then take advantage of new activation promos when porting back to Koodo when she returns to Canada.

Do keep in mind that when she's back in Canada, she'll sign up for a new Koodo plan (with or without a new phone) with a new (temporary) number. I'm not sure whether the Koodo kiosk sales rep would be able to put in the port request. It's far easier to put in the port request to port back from voip to Koodo self-serve. Can take 2-5 days.