Going from a Koodo Samsung phone to a Leagoo (worldwide unlocked) phone. A simple task?

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  • Updated 3 years ago
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Hello, I'm a Koodo customer on a monthly plan, the 2X45 (unlimited calls and SMSs / 3Gb data), and am presently using a Koodo Samsung Galaxy Ace 2 X, GT-S7560M cellphone, running Android 4.0.4 that was purchased at your Rockland Mall Boutique.

I have just received as a gift a Leagoo Elite 5 (5.5" screen) cellphone running Android 5.1 which I am told is worldwide unlocked and can be used with any compatible service provider. They could confirm Telus, but I was told that Koodo wasn't in the list (neither were the other smaller services, Fido and Virgin...).

What I would like to know is how to proceed in order to change phones without loosing or handicaping my monthly plan and its contents whatsoever?

Do I need to visit my original boutique, or any other of Koodo's boutiques?

Or is it as simple as just moving the SIM card from one phone to the other?

Then again, could I do it myself online, following some presented instructions and providing required information?

Thank you for your help!

Best Regards, §:c)

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Michel Beauchamp

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  • Unsure how to proceed with this....

Posted 3 years ago

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Ivan, Mobile Master

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You just move the SIM card from one phone to the other. If it takes a different size SIM, you'd need to purchase the correct one and then you can change to that SIM using Self Serve.
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Michel Beauchamp

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You can assure me that this will not affect my plan in any way?
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Michel Beauchamp

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And if I try with Telus instead, will it see my Koodo plan and accept it?
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Michel Beauchamp

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And if I try with Telus instead, will it see my Koodo plan and accept it?
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Spence

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Telus and Koodo use exactly the same Network frequencies.
and No Telus would not see you Koodo plan.
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Michel Beauchamp

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OK...  Seems I'll have to stick with my original Samsung, or see if someone uses 4G LTE 1800/2100  in the Montreal area.

Thank you all for your help!!  §:c)
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Michel Beauchamp

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OK...  Seems I'll have to stick with my original Samsung, or see if someone uses 4G LTE 1800/2100  in the Montreal area.

Thank you all for your help!!  §:c)
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Michel Beauchamp

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Does Koodo use two frequencies all the time to operate?

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