Unable to download bill

  • 2
  • Question
  • Updated 2 years ago
  • Answered
  • (Edited)
Archived and Closed

This conversation is no longer open for comments or replies and is no longer visible to community members.

I was able to download 14 other bills, but one of them, May 2015, takes me to a page saying "Well, this is embarrassing.The URI you submitted has disallowed characters."

Who should I talk to about this?
Photo of Andrew Shouldice

Andrew Shouldice

  • 90 Points 75 badge 2x thumb

Posted 2 years ago

  • 2
Photo of Melissa

Melissa, Employee

  • 11,748 Points 10k badge 2x thumb
Hey Andrew! We needed to remove your email address from the post title and replace it with another title since this is a public forum.  Have you tried clearing the cookies/cache? Have you tried a different internet browser? Keep us posted!
Photo of Andrew Shouldice

Andrew Shouldice

  • 90 Points 75 badge 2x thumb
Hi Melissa, thanks for the reply.

I used a different web browser and got the same results. Same thing after clearing cookies/cache. It's only that one bill, May 2015. I can download bills for the month before and the month after just fine. Any other suggestions?
(Edited)
Photo of Karine

Karine

  • 2,422 Points 2k badge 2x thumb
Hey Andrew! Could you send us an email by logging into your Self-Serve http://koo.do/1K0PuQI? Make sure to select SOCIAL MEDIA.  We will have to take a look at your account to solve that issue. Thank you! 

This conversation is no longer open for comments or replies.