I spent almost two hours with Glenn S at the Koodo booth in Masonville Place in London, ON. He was very helpful, answered all my questions, didn't press me into something I didn't want or need. Even when he knew I wasn't able to get my phones today, he still took the time to explain all the different services, pluses, and phones that are offered at that booth. I look forward to going back in the coming week to get my three phones and three plans. Thank you for your excellent service.