Gift Card

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  • Updated 5 months ago
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I bought a phone 2 days ago and paid off the tab right away.  I m thinking of cancelling the account and maybe go with prepaid or something.  it came with a gift card. do I have to return the gift card even though I paid off the phone at the time of purchasing?
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Posted 3 years ago

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This reply was created from a merged topic originally titled Gift Card.

Actually just talked to Koodo customer service.  He was nice enough and said don't worry about returning the gift card and since the phone is paid off.
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The rep was misinformed. If you cancel within the first 90 days, Koodo can and will bill you for the amount of the gift card. Paying off the tab doesn't change thay because you would have been billed the tab when you cancelled anyways
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Paul Deschamps, Mobile Master

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I think that you only have to return the gift card if you are returning the phone not if you cancel and pay off the tab.
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Mandy Crane

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Can a gift be used to pay the phone bill