Gift card

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  • Updated 1 year ago
  • Answered
Went to Koodo today to get my son a phone , never had problems with Koodo before , but tonight I am about to flip , the rep first told me I had to spend the gift cards in store then after she had scanned the first two items she told me I didn't have to spend it all in the store but that I had to spend 100 of the 250 of the gift cards I never had a problem with Koodo before but now I'm ripping ,
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Dee Sandra

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Posted 1 year ago

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Mathieu, Mobile Master

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Hi Dee,

Depending on the promotions you can get a certain amount as a gift card and another amount of in-store credit for accessories. There are many offers the reps need to remember so perhaps they just got mixed up, which happens as they are also human.