Gift Card And Switching to Prepaid

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  • Updated 2 years ago
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I got a gift card when purchasing my phone online. I currently have a monthly plan and would like to switch to prepaid as soon as I can. I was told by koodo I can switch to prepaid after 15 days. However, I read something about having to repay the gift card amount if you cancel before 90 days. Does switching to prepaid count as cancelling or do I have to wait the 90 days in order to keep the gift card?
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Posted 2 years ago

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Mayumi, Mobile Master

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You have to wait for 90 days.
If you cancel /switching to prepaid, then they will charge you the same amount of your gift card.
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Repaying the gift card is only fair, but there is no reason you can't switch to a less expensive monthly plan if that better fits your needs during the rest of your fulfillment period.

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