Getting a Puk code

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  • Updated 4 years ago
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I've locked myself out of my pay as you go phone, it tells me to enter my PUK code. and new pin code. I've tried to get a code online it said it sent me me a message via email it still hasn't. What is a PUK code?
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Deborah Hudson

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Posted 4 years ago

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Rocky Balboa

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You have to contact Koodo prepaid/postpaid for this. Do not try to guess it anymore or will make your sim card faulty. 866-995-6636
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Deborah Hudson

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Thank you
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Timo Tuokkola, Mobile Master

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A PUK code is a Pin Unlocking Key. It allows you to reset the pin number on the sim card after you have entered the incorrect one too many times (3, I believe).
Once you get your code from customer care, click the following link and vote for my idea to make them available through self serve.
http://community.koodomobile.com/kood...
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Deborah Hudson

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Thanks for your help. It should be available through self help. I still ended up having to phone customer service though.
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KaneSlavik

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It's not available through Self Serve. That's why you have to call in about it.
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Rocky Balboa

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Did you read Timo's reply?Please vote for the thread he posted about having the PUk's available for self serve.

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