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I topped up my phone today via Visa for a $35 plan. It still said plan expired so if figured there was a problem so I added a $25 vouched and still the same problem. I thought something was wrong so I tried again from my visa and was deducted another $35. It still says plan expired and I can’t get anyone on the phone dialling 611. It just tells me to top up again and wants me to spend more money for nothing. I now have an expired plan with $95 sitting there in credit that cannot be used. What the hell is this thievery from this clearly low rent outfit.