Getting new phone and upgrading plan to data.

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  • Updated 4 months ago
I have a phone and a talk/text plan. Changing phone and plan to get data. 10 days until new phone comes. Koodo wants me to pay the month now. Does my month start when i receive the phone or now, on my old phone?
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Posted 4 months ago

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Cynthia Cameron

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I am not really sure you’d have to ask them but from my experience with phone companies that it’d start now on your old phone....
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So best to get the new phone first and then after it arrives change the plan....though that's probably not even an option.
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You can only change plans once per billing cycle. When buying a phone it also asks you to pick a plan. So if you want to change plans after the phone arrives there will be a waiting period before you can change plans again.
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Dinh, Mobile Master

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Your billing cycle will properly stay the same. When you change to a different plan, each plan will be prorated depending on days you used/ended.