I verified that Australia is part of the countries to call for the free 1000 international minutes I have when I signed up. I called at Christmas for the first time and spoke for 12 minutes and got charged $6.00. Why?
Looks like we helped you out Scott when you did call in today. Really unfortunate the rep didn't add the 1000 min add-on at the time of you purchasing your phone. My sincerest apologies for the troubles!