Getting charged for data when receiving pictures via text. My plan is unlimited text/SMS/MMS. Why?

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  • Updated 2 weeks ago
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Kevin LePape

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Posted 2 weeks ago

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Dennis, Mobile Master

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Whats happening, is when your data is enabled, you have apps accessing data in the background
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Kevin LePape

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Sorry, should have specified the phone: it's a LG A341. No apps running, no data enabled or disabled. 
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Kevin LePape

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Got a picture via text yesterday, charged $5. I have a zero data plan.  
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Dinh, Mobile Master

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Yes, lol. I saw MMS and thought about big screen right away, haven't thought of little phone with MMS.
@Kevin: Just send a message to Koodo, you need to stress to them that you were using a flip phone.
(Edited)
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Kevin LePape

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I just paid my bill online and checked current usage, that's how I know..
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Kevin LePape

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Thanks for your input guys.  I'll let them know.
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Dennis, Mobile Master

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I still recommend viewing your detailed pdf e_billl from self serve.  There is more info there to explain things