getting charged for data when connected to wifi

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  • Updated 3 years ago
  • Answered
why is it that my data usage increases even when I'm connected to WiFi. I shouldn't have to turn my data off in order for this to stop happening because then you don't receive pictures or anything like that. its very frustrating to know my data is being used when I'm supposed to be on WiFi and I know I'm connected with a strong connection!
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Rachel Deman

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Posted 3 years ago

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Mathieu Carrier

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Yes you still have to turn off your Data when on WiFi because if your WiFi signal is weak then it jumps on to your data, it has happened to me where i was watching netflix and did not notice my WiFi go off (It could be for a number of reasons ex. Bad Weather) and got charged. Turn off your data when on WiFi :)

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