get locked of self service

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  • Updated 5 years ago
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hi, after registering my Self Service, I tried to log in it. However, I typed wrong password more than 5 times, so my self service is locked now and I cannot access it. could you tell me how to unlock it?
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Jasper BO

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Posted 5 years ago

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Starfox

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You have to call Koodo at 1-866-995-6636 option 5 from a landline or *611 from your Koodo cell phone, option 5. They can unlock it for you and reset the pw.
Takes maybe a minute or 2
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Jasper BO

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got it, thank you very much
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Timo Tuokkola, Mobile Master

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It does unlock itself after a certain period of time, I believe it's 15-30 minutes.
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Starfox

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:P that too.

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