Get new Koodo phone from 3rd party seller and keep grandfathered plan (with 10% off)?

  • 1
  • Question
  • Updated 3 years ago
  • Answered
Archived and Closed

This conversation is no longer open for comments or replies and is no longer visible to community members. The community moderator provided the following reason for archiving: Guillaume Mercier-Lacroix <Guillaume.Mercier-Lacroix@koodomobile.com>

Hey Koodo community and Mobile Masters.

So basically I have the "Canada Wide Double Promo 30" plan since late 2012, which includes 150 daytime minutes, evening and weekends @7PM, unlimited SMS/MMS and 200 MB data (with overages at 2 cents/MB - which I love). On top of that I have a positive balance of $50-ish and I have 10% off my plan so I pay just $27/month.

My current plan fits my needs perfectly (I never exceeded the minutes included in my plan) but my phone (unlocked Galaxy S Glide, originally from Rogers) is getting old, and the headphone hole works intermittent so I can't enjoy listening to music as much as I want to. So I'm looking for a new phone.

A brand new Galaxy S3 is what I was considering, but according to the new Koodo policy that came along the current plans, if I bought a new phone I'd have to pick one of the new plans (which I definitely don't want). And even if I bought my phone outright to have no balance I'd keep my plan but lose the 10% off - which I don't want.

But, just yesterday, I went into a 3rd party seller (Best Buy Mobile) and was told by the seller that if I picked a Koodo Galaxy S3 from them my plan wouldn't be affected (and, I believe, the 10% off would stay).

Can you guys confirm that? (I don't mind not using my positive balance, keeping the plan and the 10% off is my priority)

Thanks
Photo of Félix L.

Félix L.

  • 152 Points 100 badge 2x thumb

Posted 3 years ago

  • 1
Photo of Chad Burr

Chad Burr, Mobile Master

  • 203,968 Points 100k badge 2x thumb
Félix, yes you can do exactly what you want but you don't have to go to a third party. You can buy a phone outright from Koodo and still keep it all!
Photo of Félix L.

Félix L.

  • 152 Points 100 badge 2x thumb
I was told otherwise in one Koodo shop, in 2 different Koodo Authorized dealers and over the phone with customer service. But I'll try again and see what I can do.
Photo of EmilX

EmilX

  • 7,746 Points 5k badge 2x thumb
Sounds like those dealers were wrong. If you buy the phone outright you can keep both your plan and the 10%.
Photo of Mayumi

Mayumi, Mobile Master

  • 112,928 Points 100k badge 2x thumb
Also you can use your positive tab towards a new phone, so you just need to pay the difference.
(Using new tab cause loose your 10%).

And if you get a S3, you might not pay a lot upfront specially with your positive tab. But pay a little more upfront get you a much better phone in a long run. Here is a link that you can compare phones. (It's fun to play around)
http://www.phonearena.com/phones/compare/Samsung-Galaxy-S-III,HTC-One-M8s,LG-G3/phones/6330,9345,834...
(Edited)
Photo of Paul Deschamps

Paul Deschamps, Mobile Master

  • 199,584 Points 100k badge 2x thumb
This Moto G is also water resistant and more, check this outhttps://youtu.be/WpQ8kcawAaQ
Photo of Félix L.

Félix L.

  • 152 Points 100 badge 2x thumb
I might consider the HTC One M8, it is now less pricey than it used to. Moto G looks cool but a 64 GB SD card is sine qua non for me as I listen to a lot of music, I want to have it all on my phone.

Moto G is only 32 GB. M8 is 128, nice.
Photo of Ahmad

Ahmad

  • 96,102 Points 50k badge 2x thumb
I's go with the new Moto G over the M8 anyday. HTC sucks at making devices... IMO. :)
Photo of Félix L.

Félix L.

  • 152 Points 100 badge 2x thumb
In what aspects does it suck?
Photo of Spence

Spence

  • 8,354 Points 5k badge 2x thumb
You could always get 2 32 GB SD cards :)

This conversation is no longer open for comments or replies.