Get ahd of Koodoo without phone working

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  • Updated 3 years ago
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Why does it say I have no service I paid my bill yesterday and the lady said it was fine ... Now how do I get a hold of Koodoo to talk to Them and getting back on
Photo of Janis DarkRoast Coffee

Posted 3 years ago

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Mayumi, Mobile Master

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Try turn the power off for a while and turn it on again.
Or take the battery(if possible) and sim card out, then put them back in and turn it on.

If it doesn't work you can call Koodo at 1-866-995-6636 from another phone (friends or family member)
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Mathieu, Mobile Master

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Hi Janis,

Before you contact Koodo, try turning the phone off, removing the SIM card and the battery from the phone and let it sit there for a few minutes. Reassemble the phone and check if it now works for you.

If it does not solve it for you then check if there are any updates available, if there is then install them on the phone.

If it still does not work try a factory reset. You will loose all data except for the SD card if you have one in your phone. This should solve it.

If it still does not work, then contact Koodo.

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