Get a refund on my credit

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  • Question
  • Updated 3 weeks ago
  • Answered
How to get a refund on my credit
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John Carlo Sylio

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  • confused

Posted 8 months ago

  • 1
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Allan, Mobile Master

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Did you overpay your bill? You can request the money to be reimbursed by contacting Koodo but you can also, and I suggest, just leave the extra payment on your account and it will just be applied to your next bill.
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Judy Goulette

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I have overpaid my account by 2 extra payments. I would like to have it refunded
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Judy Goulette

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Is there someone there talking to me
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Dinh, Mobile Master

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hi Judy,
The forum is not a live chat. We are mostly customers like you here.
If you would like to have your payment refunded, you need to contact Koodo directly (facebook/twitter/calling). You could also leave your money there, and don't have to pay for the next 2 months.

 I would suggest you send message to their facebook, so no need to wait on phone.
(Edited)