Galaxy SIIX wont send texts

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  • Updated 5 years ago
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My phone cant send texts and gets an error code:-1. Why is this?
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Christopher Shawn Meister

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Posted 5 years ago

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Chad Burr, Mobile Master

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Regular txt or pics?
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Chad Burr, Mobile Master

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From what im reading its a network issue. Call koodo from another phone snd get tech support it's free
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Chad Burr, Mobile Master

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866.99koodo
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Djenneka

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Try to turn off phone, remove battery and sim card for at least 1 minute; replace everything and try to send text, if still not working, call customer service via 1-866-995-6636 from another phone to get assistance.
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Daniel AJ

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I have such problems often, either when I have been abroad and not logged on to the Koodo network for a while or when I put my SIM in a different phone. Just the other day I could send texts, but not receive them. I called the Koodo hotline, they reprovisioned my SMS service, then I had to reboot the phone, et voila the missing messages came along.

I presume that these issues are a side-effect of the proprietary SMS-Hub Koodo is using (AFAIK they do not use a standard SMSC). I have never seen similar behaviour on networks in other countries.

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