galaxy s4 LTE

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  • Updated 2 years ago
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I have a galaxy s4 and everything works very well only I have problem with the 4G or LTE it doesn't work...my phone it's GT-I9505
Network:
2.5G (GSM/ GPRS/ EDGE): 850 / 900 / 1800 / 1900 MHz
3G (HSPA+ 42Mbps): 850 / 900 / 1900 / 2100 MHz
4G (LTE Cat 3 100/50Mbps): 800 / 850 / 900 / 1800 / 2100 / 2600 up to 6 different band sets.
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mohideen

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Posted 5 years ago

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PZABOY

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If the phone is brought from another carrier you need to double check its compatibility with koodos network.
Use this tool:

http://koodomobile.com/en/on/switch2k...

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mohideen

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I did and the says my phone will not work with Koodo but how it can be like this when I'm using my phone now with koodo and everything works very well only the 4G doesn't work!!! anyways thank you
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Paul Deschamps, Mobile Master

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Are you in an area that's covered by LTE?
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mohideen

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yeah it's and the postal code is M4Y 2X6
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Paul Deschamps, Mobile Master

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Have you ever had any phone with koodo get LTE in your area?
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mohideen

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No, this is the first one
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MatB

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Postal code you provided is well covered with LTA coverage your phone seems to be compatible with kOODO HSPA (HSPA/LTE 850/1900 MHZ frequency)
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mohideen

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Thx
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Yannick

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Hi Mohideen, you need a specific SIM card to enjoy LTE on your phone. The V3 SIM card is solid purple and white in color. If you already have one, I suggest that you give our technical support a call. We have limited support on non-Koodo phones but we'll do our best :)

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mohideen

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Thank you and I will call soon
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mohideen

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I went today to Koodo the one in Eaton Center and the man who's working there he told me there are no SIM card like this kind what you wrote and they have only the same kind like what I have already the one with white and orange color!!! Can you tell me from where I can get that one? Toronto
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mohideen

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hello!!!
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Jorden, Mobile Master

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According to Wikipedia, telus uses band 4/1700 MHz for LTE which would explain why you are not getting it.

http://en.wikipedia.org/wiki/List_of_...

Where is the phone from?
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Jorden, Mobile Master

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As a matter of fact I see it's different from the version for AT&T in the states meaning that for sure it's LTE bands are different from what all the major Canadian carriers use.
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mohideen

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Yeah maybe..Thank you
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Zaphod Beeblebrox

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There is also that rare chance that it being a non-Koodo phone, data may not work. It should, but there is no guarantee.
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Fernando Jauretche

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S4 only supports 1 out of 3 of T-Mobile's LTE bands. If that's not what is deployed near you, then search it here,  http://ellexroot.com/