Galaxy Problems

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  • Updated 5 years ago
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I have a Samsung galaxy ace II x and i just went to charge it and it wont accept a charge. It also will not stay off. I've had this problem before and pulling the battery to reset it about two weeks ago worked and I havn't had the problem until now. Is this an environmental problem like humidity or something, or is this an issue I should check?
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Brandon Saunders

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Posted 5 years ago

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Mayumi, Mobile Master

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I would bring it to a Koodo store. They will check your phone and sent it for repairs if it necessary
Or call Koodo .technical support to get some advice.
*611 from your Koodo phone or 1-866-995-6636 Option 6 for technical support
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Dennis, Mobile Master

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Wait so it wont charge and it wont turn off?

Have you tried a battery pull again to fix it? And did it work?

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