Galaxy 5 and MMS

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  • Question
  • Updated 4 years ago
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Hello,

I just purchased the Samsung Galaxy 5. I'm unable to download mms files sent as attachments. I've disconnected my Wifi and used LTE, but still no luck. All it says is "message not downloaded".

Thanks for your help.
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Sara Michelle

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Posted 4 years ago

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Chris Petersens

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Well there are a few possibilities, some were having this issue once the Power saving mode was turned on (accidentally or not) and the box checked for "Block background data" - that was the culprit. Having this box checked meant that a picture in a MMS wasn't downloading automatically because it was "background" data. Uncheck the box and in theory all is well in the world again.
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Sara Michelle

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Hmm this didn't seem to be the issue. Power saving was not on and box was unchecked. What were some of the other possibilities?
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Jonathan I, Mobile Master

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Have someone send you another picture after you've turned data on.

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