galaxy 3 battery full charged unplug and its lesa the 50%

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  • Updated 4 years ago
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Battery is not holding a charge. I fully charge unplug it and then its less then 50% left. I shut down all the apps constantly and have even gone and got the battery replaced and that did not help . What else can I try?
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Nicole Peever

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Posted 4 years ago

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Chad Burr, Mobile Master

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Either you have a parasitic drain on the battery or you need to calibrate your battery settings.

Have you done a factory reset?

Are you rooted (if you don't know then you're probably not).
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Mayumi, Mobile Master

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Does your device get hot while you are charging it? It could be sign of problem with battery or/and charger connection. ( It happened to my son's S2x recently)
You can bring your phone to Koodo kiosk and check it out.
They will send it for repair if it necessary(or if you want). Do you still have a warranty?.
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Nicole Peever

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Yes still have warranty have only had it for a few mths
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Mayumi, Mobile Master

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Great. Try what Chad suggested first ( adjust your battery setting) and if you still have a problem, you can bring it in for repair.
Just a note : Once they send it for repair and if they found "out of warranty damages(physical and/or water)", you can choose to pay and continue or not repair it.

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