Galaxy s6 edge, wont receive any calls, but can make them. Help Me

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  • Updated 2 years ago
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My phone today just started not allowing calls come through. The incoming calls don't even go to my voicemail and say incomplete dial on the other persons phone. I can make outgoing calls no problem. Can also receive and send texts.. can any body help me figure out whats wrong??

I tried restarting the phone. Double checked to see if the do not disturb was on, its not. Just tried contacting koodo but they are closed for the evening
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beezy

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Posted 2 years ago

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Robert, Mobile Master

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I have absolutely no solution for this... I think it may be a technically related problem. I don't have nothing that comes in mind right now! 

You will need to call Koodo or message them in the morning!
(Edited)
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Levis, Employee

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Hi beezy, are you having issue receiving calls from only one person, or multiple? If it is only one, I suggest you ask the person to contact their carrier. If it is multiple, you'll have to call in our technical support for troubleshooting, as this definitely sounds like a network issue.
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beezy

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It is from multiple people.

I will call be calling koodo very shortly here.
Thank you