galaxy s5 turns off randomly

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  • Updated 4 years ago
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  • (Edited)
I will put the phone down after using the phone, yen next time I grab it it's off.... just got the phone 2 weeks ago.
Can anyone shed light on why it turns off?
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Carolyn Dares

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Posted 4 years ago

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Chad Burr, Mobile Master

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If you have it in a case, are you sure its seated right? Is the battery fully inserted? Maybe fold a small piece of paper and place it on top of the battery before you close the battery compartment. See if that helps.
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Matthew Sider

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May be software do a reset software by delating the progam look for reset everything should be under
storge or security then re program this usely helps
with kit kit clashes with old?
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Dennis, Mobile Master

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If it is within 15 days return it!

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