Galaxy S4 suddenly not connecting to data anymore

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  • Question
  • Updated 3 years ago
  • Answered
All of a sudden my data won't connect anymore. I can make and receive calls and texts and connect to wifi, but the data icon doesn't show up and it won't connect. I've checked the settings and it's set for data. I've restarted it, taken out the battery and sim, and it still doesn't work. I've tried going on and off flight mode, I've checked the mobile network. Help!
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Lindsey Ryzak

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Posted 3 years ago

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Chad Burr, Mobile Master

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Check your Apn (access point names) and make sure Koodo.sp is There and selected

Settings....
More Networks...
Access point names...

If it's not there you may have to add it.

See here for more information

http://koo.do/unlockedphone
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Lindsey Ryzak

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yes it's there and checked. Network mode is also lte/wcdma/gsm
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Chad Burr, Mobile Master

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Go online to your self serve account and see if a data block has been added to your account.

If not, you may just need a new sim.
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Chad Burr, Mobile Master

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One more item

Goto...

Settings
More Networks
Mobile network
Network selection

Allow it to scan and then choose automatic selection
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Lindsey Ryzak

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Yeah I tried the network selection already too.And it doesn't look like there is any kind of block. I guess I'm heading to the store to try a new sim.
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Chad Burr, Mobile Master

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Another try...

Settings

Data usage

Make sure set data limit is unchecked
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Chad Burr, Mobile Master

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Another try...

Settings

Data usage

Make sure set data limit is unchecked

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