Galaxy s3 service issues

  • 1
  • Question
  • Updated 4 years ago
  • Answered
I have an s3 mini, since I bought it it has been having service issues. I will have four bars but when I try to send a message it says no service and it will say message failed to send. Then at same location when I retry, it will send.
It says I'm connected to Telus but I have a koodo plan, there's no Koodo option.
Photo of Laura Daly

Laura Daly

  • 70 Points

Posted 4 years ago

  • 1
Photo of Paul Deschamps

Paul Deschamps, Mobile Master

  • 203,270 Points 100k badge 2x thumb
Have you tried a new SIM Card in the phone?
Photo of Jonathan I

Jonathan I, Mobile Master

  • 114,404 Points 100k badge 2x thumb
Koodo never sold the S III mini, to my knowledge... Ace II X, S III (regular), and S4 mini yes but not the S III mini. Since Telus is the parent company of Koodo a lot of times you should be able to send/receive being registered to Telus but I can't confirm that.

If it's within 15 days you can exchange it for another model but after that, you'll have to send it in for repair or... get another phone.

This conversation is no longer open for comments or replies.