from prepaid to monthly plan

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  • Updated 5 years ago
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how do I switch from prepaid to a monthly plan?
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Alison Archer

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Posted 5 years ago

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Robert, Mobile Master

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This is a good question.

1) You need to buy a monthly plan SIM card.

It's the only thing I know. I don't know if you need to close your old prepaid account or you can just transfer it. In both cases, I think you would need to contact Koodo in-store or by phone.
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Sophia, Mobile Master

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Hi Alison,

Unfortunately you can't just switch... it's almost as if Koodo Prepaid and Koodo Postpaid are two entirely different companies... a bit strange but that's the way it is.

So as Robert mentioned, you need another SIM card. Then you'd need to sign up for Postpaid just like with any provider and then port your number across. None of your prepaid credit will be transferred either so make sure you finish your boosters first!
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Alison Archer

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Thank you both for your quick responses.

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