I broke my phone Iphone 5s so i am using my old phone ( Iphone 4S) my old sim but I need it to be a micro sim. So I've gone to the Koodo kiosk and ask for a micro sim. I bought it for 5$. But when I inserted it to the 4S phone, it says no service. What will I do?
You have to activate it in Self Serve. I'm surprised the rep didn't explain that to you. Log in, go to mobile phone section, and select swap device or something along those lines. Follow the instructions there.