Friends text messaes are being blocked by Samsung S3

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  • Updated 10 months ago
I replaced my broken S3 with another used one and since then, 2 of my friends can't text me. They get a "failed" message when they text me. I can text them, and I am receiving texts from my other contacts. I checked to see if my phone was set to block messages are it isn't.
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Brad Young

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Posted 12 months ago

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Erwin

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Hey Brad,

Have you tried removing your SIM card and power cycling your phone? If this still don't work, I recommend backing up your photos and important data. Then, do a factory data reset.
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titaniumtux

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Before doing a factory reset, in phone settings you could manually set the SMSC to +16475800172 on the Koodo network. Reference this thread.

In phone dialer, dial *#*#4636#*#* (*#*#INFO#*#*) and modify SMSC settings manually.

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Brad Young

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Thanks. Just checked... that is the SMSC number.
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Robert, Mobile Master

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What phone does your two friends have?
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Brad Young

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One is an iphone. Not sure about the other. Thanks.
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Jan Hope

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When you replaced your phone did you reset it or just put SIM card. Go to text settings and look for restrictions. Otherwise do what Erwin recommended.
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Brad Young

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Thanks. Just put SIM card in. Checked in text settings and didn't see any restrictions. Going to try Erwin's suggestion next.
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Allan, Mobile Master

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Can those same two friends call you?
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Blaine

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Chad... you're right. It must be an issue with Bell/Virgin, his carrier. We swapped SIMS and results reversed. Using my phone and his Virgin SIM, I couldn't message my phone number. And Kirk successfully texted me using his phone and my Koodo SIM card. So I'll contact Bell and hopefully they have a solution. Otherwise, we'll just talk on the phone like the good old days. Thanks for your solid help, in spite of my persistent doubts. :-)
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David, Mobile Master

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Otherwise, we'll just talk on the phone like the good old days. 
But you won't be attached to the wall!
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Chad Burr, Mobile Master

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That's great news. Get your friend to come to Koodo and fill out a referral.
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Blaine

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Great idea. I'll bend his arm a little.
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Bernard, Official Rep

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There $50 for each of you on a referral Blaine. :-) The double promo is on till August 8th. 


https://referafriend.koodomobile.com/public/home.pg?lang=en
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Timo Tuokkola, Mobile Master

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AFAIK, the sent/failed message is simply a confirmation that the text message has been successfully handed off to the network by the sender's phone. It should have nothing to do with whether your phone is able to receive the message. Text messages blocked by the intended recipient typically just disappear into the ether.
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Blaine

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So you are saying the network randomly loses the texts?
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Goran, Mobile Master

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He was saying if recipient is blocking texts that they disappear usually.
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Blaine

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Thanks. I see that now. I checked and my phone isn't blocking anyone.
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Blaine

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Still have the same issue. Did a factory reset - didn't resolve it. What else can i do?
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Goran, Mobile Master

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So you're having the exact same problem as the OP? Sorry you kind of hijacked the post as if you were the OP replying one month late.
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Blaine

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Oh geez. I am the OP. The account is in my son's name so I think originally I must have used his account to ask the question. Anyhow... same phone, same problem.
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Jru Gordon

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I'd suggest your best plan of action would be to come into your nearest Koodo retailer and HUP to a newer phone, such as the amazing Samsung Galaxy A5-2017
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titaniumtux

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Galaxy A5 2017 is eons ahead of the Galaxy S3, so definitely a worthy upgrade.