Freeze account for a couple of month and then renew the same plan

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  • Updated 4 years ago
  • Answered
Hi,

I was wandering if I could freeze my account for a couple of month while I'm out of country and then renew it with the same rate? Say, I pay $25/month for 200 minutes and I want to pay the same amount when I get back to Canada.

Thanks,
Ilia
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Ilia Parshakov

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Posted 4 years ago

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Timo Tuokkola, Mobile Master

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No. Koodo does offer a seasonal hold plan for $15/month but it counts as a rate plan change so if you have a plan that's no longer offered you can't get it back.
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Ilia Parshakov

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Thank you!

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