Free calls between post-paid and prepaid phones in the same account

  • 1
  • Idea
  • Updated 4 years ago
  • Not Planned
Currently, multiple post-paid cell phone numbers on one account enjoy free calls between phones. A family may need multiple phones, but not necessarily post-paid plans for everyone. Although a monthly fee is required for a post-paid and prepaid account, one is not allowed to have both in the same account. Thus, there are no free calls between post-paid and prepaid phones.

I have a post-paid account and one child has a prepaid account with Koodo. Because of low usage, three other members of my family have prepaid phones with other carriers as the $15 monthly fee with Koodo Prepaid cannot be justified. Despite loving the service at Koodo, it would be easier to justify moving everyone to Koodo Prepaid and paying the $15/month if there could be free calls between us.

Allowing an account to have both prepaid and post-paid phones resulting in free calls between family members will provide incentive for people to have prepaid plans with Koodo instead of other carriers. This means additional revenue ($45/mth extra from my family) and as one's needs increase over time, there is a natural flow to feed future post-paid growth.

Thanks.
Gary
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Gary Young

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  • thankful

Posted 4 years ago

  • 1
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Sophia, Mobile Master

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Hi Gary,

You posted that as a question. Would you like me to change that into an idea for the $5000 contest?
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Gary Young

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Yes, please. Thanks!!
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Sophia, Mobile Master

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Done.

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