Forward Voicemail

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  • Updated 2 weeks ago
I am trying to forward a voicemail from my phone to another phone but when I enter the phone number I get a "this number is not valid" message. Any idea how to fix that?
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Sandi Pitura

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Posted 2 weeks ago

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I'm taking it you've tried entering all 10 numbers again and you are still receiving the not valid message? Other than ensuring the numbers are entered correctly and its a valid number I don't know why it would say not valid.
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Dinh, Mobile Master

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Hi Sandi,
Is the forwarding number on Koodo also? Telus system only allows voicemail forwarding to numbers within their network. I think Koodo has the same rule.

I tried to forward to another carrier with my Koodo number and it didn't work.
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Sandi Pitura

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It's not but what's the point of the service if you can only forward to people on the same network as you?
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Dennis, Mobile Master

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I think that is how all voicemail forwarding services function.  The same thing happens for my work voicemails.

That is why it is a rarely used feature
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Allan, Mobile Master

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If you need a way to give the voicemail to someone else you can record it and send the file to them.