to Reset/Recover forgotten sim password

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  • Updated 4 years ago
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I updated my iPhone to iOS 8 yesterday. But my SIM card is on locked, I can't unlock it because i forgot my password. how can i reset/recover it? I can't call because it's locked

Appreciate the help
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Faith Riva

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Posted 4 years ago

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Sophia, Mobile Master

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Is it asking for a PUK code, Faith? In that case you will need to call Koodo from another phone and request an unlock code. If you tried too many times, you may need to buy a new SIM card ($10). But try to unlock it first!

You can reach Customer Service at 1-866-99-KOODO (1-866-995-6636) or 647-788-4337.

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