forget my pin code

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  • Updated 4 years ago
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I forget my pin code and i don't have a driver license or photo id. I'm an exchange student and i will leave Canada in a few months. I only have my passport. What can i do to reset my pin code?
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Lu Wang

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Posted 4 years ago

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Sophia, Mobile Master

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Pin code of what, Lu Wang? Your phone, SIM card or the Koodo self service?
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Lu Wang

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Pin code of my SIM card.
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Sophia, Mobile Master

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You can call Koodo and they will reset it for you :) No need for ID at all :D
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Lu Wang

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Really?What information should i provide to reset it?
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Sophia, Mobile Master

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They will ask you for your self service... PIN :P

However if you don't know that either, they'll just go through a few security questions only you would know, probably your full address, date of birth, that sort of thing. No worries :)
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Lu Wang

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That's great! Thank you very much!

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