for a new customer would Koodo be wiling to wave the initial double charge for first month on a plan?

  • 1
  • Question
  • Updated 5 years ago
  • Answered
I am on a limited income the initial double charge is onerous.... I need a break
Photo of Patrick Aucoin

Patrick Aucoin

  • 112 Points 100 badge 2x thumb
  • optimistic

Posted 5 years ago

  • 1
Photo of Myke


  • 45,090 Points 20k badge 2x thumb
It's not a double charge. It's proration + the first month. And it's generally unavoidable because of where you are placed in the billing cycle. Generally, the proration amount isn't that much.
Photo of Rocky Balboa

Rocky Balboa

  • 20,414 Points 20k badge 2x thumb
No. As you are aware your 1st bill will be prorated. You'll be billed from the day you activate until the end of your billing cycle PLUS 1 month in advance. Koodo would be willing to setup payment arrangements if need be. You can press #227 and speak with payment management regarding this to setup your payment arrangements. Keep in mind any cell phone company or any bill you pay is prorated when you make a change.
Photo of Erwin


  • 23,576 Points 20k badge 2x thumb
Unfortunately, this cannot be waived and it is the same as any other carrier in Canada. I recommend that you saved up for the first bill before getting a new phone.
Photo of Chris Petersens

Chris Petersens

  • 47,266 Points 20k badge 2x thumb
We all need a break my friend. :-) I'd like a 25% discount to fill my tank at the gas station. :-) But as the others have stated it not a double charge, so it cannot be waved.
Photo of Moto G

Moto G

  • 6,066 Points 5k badge 2x thumb
lol....what would you fill, your lawn mower?
Photo of Paul Deschamps

Paul Deschamps, Mobile Master

  • 202,996 Points 100k badge 2x thumb
We're all on limited incomes which is one of the reasons we are with koodo and their great prices.
You gotta pay to play my friend ;-)
Photo of Some random Mobile Master

Some random Mobile Master, Mobile Master

  • 39,554 Points 20k badge 2x thumb
Patrick, if your cellphone needs are somewhat light or if you simply use SMS most of the time, maybe you should check out prepaid? It's cheap, and if you buy boosters, they never expire :) It might just be the kind of break you'd enjoy!
Photo of Jonathan I

Jonathan I, Mobile Master

  • 114,404 Points 100k badge 2x thumb
Isn't it a bit late at this point? This would involve him paying off his nearly full Tab (if he got one) and I'm sure if he's having trouble paying just one bill, then billing out the -Tab will be even more of an issue.
Photo of Some random Mobile Master

Some random Mobile Master, Mobile Master

  • 39,554 Points 20k badge 2x thumb
Over a full year it's still appreciable savings Jonathan, especially if his needs are light. I always calculate everything based on at least a 12 month period instead of monthly. It really helps one evaluate the real impact of an expense. If his current situation doesn't allow him to buy out his tab, then continuing with the monthly plan isn't exactly the best solution either, it's merely bumping it to a later date and paying a good chunk of change for the privilege.
Photo of Moto G

Moto G

  • 6,066 Points 5k badge 2x thumb
In hind sight your rite David. Do the cost analysis FIRST. But appears that he's caught in catch 22. Can't afford to get out and can barely afford to stay in.

This conversation is no longer open for comments or replies.