Unable to text a Rogers customer (since 10 days)

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  • Updated 3 years ago
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Photo of Karen Landroche Rideout

Posted 3 years ago

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Ivan, Mobile Master

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Have you or said Rogers customer recently switched from using an iPhone to a device with another operating system?
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Tayeb A, Employee

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Hey Karen,

Have you tried sending a text to your own number? I suggest giving it a try to check if you can send and receive messages.

If you need further assistance, please call 1-866-995-6636 airtime free from a landline (Press 6). A Representative will be able to access your account to look into this.

Our hours of operation are:
Monday – Friday: 9am - 9pm
Saturday: 9am - 7pm
Sunday: 9am - 7pm

We look forward to assisting you!

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