For some reason my phone won't turn on , it's on charge but nothing is happening.

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  • Updated 11 months ago
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Posted 11 months ago

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Mathieu, Mobile Master

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Hi Amber,
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Allan, Mobile Master

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Try using a different charger, different wall outlet/usb port, etc.
Have you tried holding down the power button and see if it turns on? Is the screen black and nothing else appears?
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Ivan, Mobile Master

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If the battery completely discharged, it may take up to half an hour of charging before the phone will even turn on.
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Depending on the phone model (and I know ziltch about iPhones), hold power and either volume up or volume down for 15 seconds (whether it's volume up or volume down will vary per handset).