Followup on wrong tax amount charged on bill

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  • Updated 3 months ago
followup to original post I made.
https://community.koodomobile.com/koodo/topics/charging-15-6-hst-on-bill-whats-going-on?utm_source=n...
I can't reply to it but here's the update.
I got my latest bill and it is correct now. 13% tax charged instead of 15.6. 
Thank you.  But, the credit owed for the wrong tax amount was never posted.

please address.
Thanks.
Mark
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Mark V.

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Posted 3 months ago

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Chris P, Official Rep

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Hey Mark! It looks like we just missed the cutoff date for the credit to appear on your invoice. I took the liberty of applying the credit manually instead. You should be able to see your updated balance by logging into Self-Serve :)
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Mark V.

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Thank You. Got it