Fix incorrect FAQ entry for WIND/Mobilicity/Videotron phones

  • 3
  • Idea
  • Updated 4 years ago
  • Implemented
This is the current entry in the FAQ section:

"Why don’t WIND, Mobilicity and Videotron phones work at Koodo?

Phones from WIND, Mobilicity and Videotron run off of a different HSPA network than Koodo. Unfortunately none of their phones are compatible with our network."

It is true that those providers operate on a different frequency band, but most (if not all devices) they sell are in fact compatible with Koodo's network. I just checked WIND's homepage and at least 20 of their devices are compatible.
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Ivan, Mobile Master

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Posted 5 years ago

  • 3
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Sumaya K.

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Hey Ivan, thanks for flagging this. I've shared it with our team. I'll update the thread when it's complete :)

~Sumaya
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Ivan, Mobile Master

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Thanks Sumaya!
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Sumaya K.

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It's now implemented, thanks Ivan :)
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Ivan, Mobile Master

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Glad to be of service! :)

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