Five Essentials - Double Charged

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  • Updated 4 years ago
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I got charged twice for my Five Essentials - Once as a "Partial Charge" for $8.00 and the other under "Add-ons" for $10.00. Is this an error on my bill?
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Dana Walter

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Posted 4 years ago

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Chris Petersens

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It's not an error. All cellphone companies prorate their plans and add-ons, since they charge a month in advance. The $8 is partial for this month and $10 is for the next and going forward.
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Jonathan I, Mobile Master

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For future reference, the best time to change your plan or add-ons is just before your bill cycle ends for minimal proration.
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Dana Walter

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Great good to know, so my upcoming bill I will only be charged $10 for the rate of the add-on. Since I created the five essential mid month I being partially charged, hense the name, correct?
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Chris Petersens

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Correct! :-)

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