First month bill

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  • Question
  • Updated 4 years ago
  • Answered
I opened a new account on Dec.3, the plan is $36 per month . Today I received the first bill ,I need pay $48.8 . Can anybody tell me why 7 days they charge me so much?
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lsla

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Posted 4 years ago

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Myke

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Because it's proration. You still have to pay for the days from when you activated to the end of your billing cycle.
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Rocky Balboa

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Plus another 30 days on top of that! :) Next month assuming you don't go over you'll see your bill be a flat monthly rate plus taxes of course!
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lsla

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:)
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quasarito

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Your first bill covers your usage from the day you activated your phone to the start of your billing cycle, plus your following months billing cycle.

This would have been explained to you by the Koodo rep if you were paying attention.
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Myke

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Actually, it's not. A lot of customers generally don't pay attention to the information about the plan that they are told about initially. There is no need to come here and be a white knight for other posters.
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lsla

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Actually, I'm not feel comfortable about quasarito's reply. I did pay attention to the Koodo rep, I just like to come here to verify what I have understanding. Anyway, Thank you guys.
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Jonathan I, Mobile Master

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Ummm... sales reps aren't perfect and there's a very good possibility that the rep didn't explain it? I know I've forgotten a few times myself. Everyone makes mistakes.
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Francis

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I do alot of reading here, not much posting. I have to agree with bill. Also even though im still a noob, you guys need to chill out.
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Myke

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We are plenty chill.
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lsla

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thanks!

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