First Billing Period/Payment

  • 1
  • Question
  • Updated 2 years ago
  • Answered
Hi, I signed with Koodo about two weeks ago (march 5th).

When I log into self-serve overview I see that I owe $58 but when I look at billing it says my account has no bills yet. Is this normal for first billing period? 

Any help is appreciated.
Photo of Geoff Wright

Geoff Wright

  • 140 Points 100 badge 2x thumb

Posted 2 years ago

  • 1
Photo of Mitchell Palmater

Mitchell Palmater

  • 12,996 Points 10k badge 2x thumb
You signed up halfway through a billing cycle.
Your first bill will come by the beginning of your normal cycle.
It will bill for the month in advance and the first few weeks at 1/30 per day.

hope this helps
Photo of Karine


  • 2,422 Points 2k badge 2x thumb
Hey Geoff! Please watch our video! You will find more information regarding your first bill Have a good weekend!

This conversation is no longer open for comments or replies.