First Billing Period/Payment

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  • Updated 2 years ago
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Hi, I signed with Koodo about two weeks ago (march 5th).

When I log into self-serve overview I see that I owe $58 but when I look at billing it says my account has no bills yet. Is this normal for first billing period? 

Any help is appreciated.
Thanks
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Geoff Wright

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Posted 2 years ago

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Mitchell Palmater

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You signed up halfway through a billing cycle.
Your first bill will come by the beginning of your normal cycle.
It will bill for the month in advance and the first few weeks at 1/30 per day.

hope this helps
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Karine

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Hey Geoff! Please watch our video! You will find more information regarding your first bill http://koo.do/firstbill. Have a good weekend!

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