first bill and second bill

  • 1
  • Question
  • Updated 7 months ago
I became a Kudoo user on Nov9 and received first bill about two weeks after with$152.38
And now I received second bill with new charge. My understanding first bill is including Dec.
I expected to see new balance is $0 this time though They have seemed charge me again.
Let me get clear I always pay my plan is one month ahead?
Photo of Suda Christopher Shoichirou

Posted 7 months ago

  • 1
Photo of Timo Tuokkola

Timo Tuokkola, Mobile Master

  • 142,436 Points 100k badge 2x thumb
Yes. Each month you will pay for your plan for the month you are going into, along with any overage charges from the month you've just finished.
Thank you very much I did not know I need to pay for one month ahaed