Finding Account Number, ect

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  • Question
  • Updated 5 years ago
  • Answered
Where can i find my account number? My phone ESN(Electronic Serial number), and my account password or pin?
Photo of Ben Wilkinson

Ben Wilkinson

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Posted 5 years ago

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Photo of Chad Burr

Chad Burr, Mobile Master

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Hey Ben,

Your account number can be found on your contract ( err service agreement).
or in self serve On the top right once you login

Your ESN is actually your IMEI and can be found under your phone's battery

Your account password/ pin is something you would have created when you singed up with self serve. if you've forgotten it click the appropriate ' forgot' link on self-serve
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Paul Deschamps, Mobile Master

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Keep in mind if your phone takes a SIM Card it will be the # on the SIM Card that is considered your imei #. The Account is tied to your SIM Card not the phone in this situation.
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Chad Burr, Mobile Master

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merci
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Paul Deschamps, Mobile Master

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;-)

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