Finding the "international dialling and ld saver" add on.

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  • Updated 1 year ago
I cannot find the "international dialling and ld saver add on. I have it on one of my phones, which I added a long time ago, but have searched through all potential add ons for the other and it does not appear. Please tell me how to find it. Thank you.
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Patrick Francois

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Posted 1 year ago

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Bernard, Official Rep

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@ Patrick click on the top navigation bar 'shop'>add-on>monthly add-ons>long-distance add-ons

You will find this:

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Patrick Francois

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Bernard,

Thanks for your help, but I'm afraid this is not what I'm after. I saw that one, but I am out of Canada, in Australia, and on one of my phones I am able to call numbers in Canada, on the other I am not. The difference in the add-ons is that the one not able to call at all, is the one which does not have international dialling and LD saver. What you've suggested will not solve this problem I believe.
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David, Mobile Master

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Timo,  your choice of beverage must be better than mine........
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Patrick Francois

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Thanks Bernard for weighing in.

Yeah, it is solved. Timo's suggestion worked, and I'm somehow glad to hear that you are as puzzled as I was/am.

Thanks for removing the charge for the month. We travel a lot so perhaps we'll leave it in place when we're back. Unrelatedly, I've been trying to remove applecare, but to no avail, it keeps shutting me down every time I try. It won't let me remove add-ons but it does let me add. Anyway, that is small potatoes. I don't need you to respond. 

Timo! You deserve the belt. 

David. Thanks for your help too. This is very kind of you both.
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David, Mobile Master

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@Patrick,
    Happy it is resolved, convoluted as it was.

Post a picture of a toast to Timo when you get a chance!
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Bernard, Official Rep

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Yeah, that's one feature that currently not available to be done online. We'll look after that for you. 
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Patrick Francois

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Thanks Bernard,
I see that you have done that. But how do I contact "you" i.e., Koodo for such things that can't be done online? There must be something obvious here about doing that which I have missed.

Patrick