Feedback on the new e-bill format

  • 1
  • Question
  • Updated 4 years ago
  • Answered
I hate the new e-bill. The PDF has a much bigger file size, contains less information than the old format (for example, no air time, text, and data usage summary), and the odd and even pages have different sizes! It really looks messy and unprofessional. Why, Koodo?
Photo of Mzee

Mzee

  • 160 Points 100 badge 2x thumb

Posted 4 years ago

  • 1
Photo of Mayumi

Mayumi, Mobile Master

  • 115,056 Points 100k badge 2x thumb
Many people feel same way...
And now this is "under consideration." :)

http://community.koodomobile.com/kood...
Photo of Jordan Stevens

Jordan Stevens

  • 2,202 Points 2k badge 2x thumb

Hi Mzee,

We hear you loud and clear. Thanks to your feedback we've added usage totals back to our bills. You should see the changes on your next statement. Thanks again for letting us know how you feel about Koodo.

(Edited)

This conversation is no longer open for comments or replies.