faulty lifeproof case

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  • Updated 4 years ago
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my samsung broke while being in one of those life proof cases worth 90$ suppose to protect against water dust freezing and drops and now my screen is broken and when i turn it on theres no screen i just got it in july and bought the case at koodo too is the damage covered by warranty or a faulty case??? was only dropped off a short coffee table onto carpet flooring n broke
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Tiffany V. Henry

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Posted 4 years ago

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Dennis, Mobile Master

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You have to go through the case manufacturer to see if you have any recourse. Otherwise warranty for the phone does not cover dropping it
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David, Mobile Master

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Does the Lifeproof case offer insurance? Some do. Otherwise Koodo did not offer any insurance for damaged phones. You should also check your credit card - some offer purchase protection for products paid entirely by the card.

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