Archived and Closed
This conversation is no longer open for comments or replies and is no longer visible to community members. The community moderator provided the following reason for archiving: *611 or 1-866-995-6636 mentions
i am very upset and frustrated with your billing. Because you give me fake charges every month. I have paid first time, second time and now it seems like you think I am a fool and so every other month you keep charging me fake amounts.
My monthly plan is for $25 + $3 taxes. Every other month you send me a bill of $33.60, saying that I have used data. I didnt check before the details of data usage, but this time I was so upset, so I went in and check. The timing of the data have been used are impossible to be me because I know my schedule. Secondly why would i just use only 0.02 or 0.07mb data every month???!!!
I know that I do not have data in this phone and I NEVER use data from this phone because I have my tablet. I just use this phone to to make calls. This is really absurd and very poor customer services and also untrustworthy of you!!!
I want it to be resolved and I want to hear back from the manager ASAP.