Extra 500 MB

  • 1
  • Question
  • Updated 8 months ago
Can an existing customer get in on the 500 + bonus 500 MB deal by just switching plans, or do you have to get a new phone in order to do so?
Photo of Donuts


  • 80 Points 75 badge 2x thumb

Posted 8 months ago

  • 1
Photo of Robert

Robert, Mobile Master

  • 106,940 Points 100k badge 2x thumb
Have you tried switching yourself online? 
Photo of Paul Deschamps

Paul Deschamps, Mobile Master

  • 203,412 Points 100k badge 2x thumb
Hi Donuts, as long as it fits into whatever level of tab you have you should be able to switch your plan. If it's a different level of tab plan then you will need to pay off your tab prior to switching plans..
Photo of Donuts


  • 80 Points 75 badge 2x thumb
I am on a tab small right now and want to switch to a tab medium for the extra 500 MB.
I have tried to switch it myself, but I don't see the extra 500 MB as an add-on.
But basically I can keep the phone I'm using now and just switch plans and get the extra 500 MB, right?
Photo of Allan

Allan, Mobile Master

  • 62,392 Points 50k badge 2x thumb
Are you purchasing a new phone? It's only for new and renewing customers.